Introduction
At Orbithyra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
We may collect several types of information from and about users of our website and services, including:
Personal Information
Personal information is data that can be used to identify you individually. This may include:
- Name, email address, telephone number, and postal address
- Billing information and payment details
- Health and wellness information relevant to our services
- Date of birth and gender
- Emergency contact information
- Profile pictures and account preferences
Non-Personal Information
We also collect non-personal information that does not directly identify you. This may include:
- Browser type and version
- Operating system
- IP address and device identifiers
- Access times and referring website addresses
- Information about your interactions with our website
How We Collect Your Information
We collect information from you in several ways:
- Direct Collection: Information you provide when you register for an account, sign up for classes, complete forms, communicate with us, or participate in surveys.
- Automated Collection: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
- Third-Party Sources: We may receive information about you from third parties, such as business partners, service providers, and public databases.
How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates to our terms, conditions, and policies
- Respond to your comments, questions, and requests
- Personalize your experience and deliver content relevant to your interests
- Send you marketing communications about our products, services, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations and enforce our terms of service
Legal Basis for Processing
We process your personal information under the following legal bases:
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Information Sharing and Disclosure
We may share or disclose your information in the following circumstances:
- Service Providers: We share information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or those of our users or third parties.
Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: The right to request access to your personal information.
- Correction: The right to request correction of inaccurate personal information.
- Deletion: The right to request deletion of your personal information.
- Restriction: The right to request restriction of processing of your personal information.
- Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to processing of your personal information.
- Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and applicable legal requirements.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take steps to remove that information from our servers.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: [email protected]
- Address: 152 Harmony Lane, Brisbane, Australia
- Phone: +61 487 032 008