Privacy Policy

Last Updated: May 12, 2025

This Privacy Policy describes how Bakemancy ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, place an order, attend our classes, or otherwise interact with us.

Information We Collect

We collect information you provide directly to us, such as:

• Contact details (name, email address, phone number, postal address)
• Order information (products ordered, payment details, delivery preferences)
• Class registration information (class selections, dietary restrictions, skill level)
• Communications (when you contact us with questions, feedback, or other information)
• Marketing preferences (newsletter subscriptions, product interest)

We also automatically collect certain information when you visit our website, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, links clicked)
• Location data (general location based on IP address)
• Cookies and similar technologies (see our Cookie Policy for more details)

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders and class registrations
• Communicate with you about products, services, promotions, and events
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Analyze usage patterns and trends
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service providers who perform services on our behalf (payment processors, delivery services, marketing partners)
• Professional advisors (lawyers, accountants, insurers) when necessary
• Government authorities or law enforcement when required by law
• A buyer or successor in the event of a merger, acquisition, or similar business transaction

We do not sell your personal information to third parties for their marketing purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing of your personal information
• Objection to our processing of your personal information
• Data portability (receiving your data in a structured, machine-readable format)

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Children's Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and update the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Bakemancy
123 Wellness Street
Paddington, Sydney
NSW 2021, Australia
Email: [email protected]
Phone: +61 2 5622 4744